Privacy Policy.

This Privacy Policy governs the collection, use, storage, and disclosure of personal, confidential, and sensitive information (“Information”) by TNAADO Inc. (“TNAADO”, “we”, “our”, or “us”) in the course of providing services to clients and users (“you”).

It applies to information shared through this website, our digital communications, document exchanges, video conferences (including any recorded sessions), and the third-party platforms we use to deliver our work. TNAADO complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy statutes, and equivalent international data-protection regimes.

We collect and process the following categories of Information:

2.1 Personal Information

Full name, email, telephone number, mailing address, billing details, and identifying documents such as government-issued identification, tax forms, and proof-of-address documents.

2.2 Sensitive Information

Where the engagement requires it, banking details, corporate filings, beneficial-ownership information, and other materials of a sensitive nature.

2.3 Technical Information

IP address, browser type, device identifier, session logs, and cookies collected during use of our website.

2.4 Communication Data

The content of email correspondence, recorded calls (with notice and consent), and information voluntarily submitted through contact forms.

We collect and process Information for the following purposes:

• To schedule, conduct, and document consultations and engagements;
• To verify your identity for service eligibility, regulatory, or compliance reasons;
• To deliver and account for the work contemplated by the engagement;
• To store and manage your data securely within our systems;
• To comply with legal, regulatory, tax, or contractual obligations.

By booking a consultation, submitting information, or engaging our services, you consent to the collection, use, and storage of your data in accordance with this Policy.

Where a session is to be recorded, you will be informed in advance and may decline. Refusal to consent to recording may, in some circumstances, limit our ability to deliver the requested service.

TNAADO uses encrypted, secured infrastructure and enterprise-grade systems. Transmissions occur over HTTPS with current TLS protocols. Internally, we enforce strict access controls and review our systems for vulnerabilities. Personnel receive ongoing training in cybersecurity and data-protection practice.

Despite these measures, no transmission method over the internet is entirely secure. We cannot guarantee absolute security, and we recommend that you avoid submitting sensitive documents over unsecured or public networks.

We do not sell or rent your data. We share Information only in the following circumstances:

• With service providers bound by confidentiality obligations, for storage, communications, payment processing, and security;
• To comply with legal obligations such as subpoenas, regulatory requests, or court orders;
• In connection with a merger, acquisition, or transfer of all or part of our business, with notice where reasonably practicable.

We retain Information only for as long as necessary for the purposes for which it was collected and to satisfy our legal, tax, regulatory, or accounting obligations. Upon expiry of the applicable retention period, confidential records are securely destroyed.

Subject to applicable law, you may have the right to:

• Access, correct, or request the deletion of your personal data;
• Withdraw consent to processing where consent is the legal basis;
• Receive a copy of the data we hold in a portable format;
• File a complaint with a relevant privacy authority, including the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact privacy@tnaado.ca.

This website uses cookies to track aggregate use, improve performance, and enable certain functions. We use Google Analytics and the Meta Pixel to understand site behaviour at an aggregate level. You may opt out of personalized advertising at ads.google.com/settings or, in Canada, at youradchoices.ca. You may also disable cookies through your browser settings; some site functionality may be reduced.

Our website may link to external sites operated by third parties. We are not responsible for their privacy practices or content; their policies will govern any information you provide to them.

Where data is transferred outside Canada (for example, for cloud storage with reputable providers), we apply contractual and organizational safeguards intended to provide a comparable level of protection.

We may update this Privacy Policy from time to time. The current version will always be posted on this page with the effective date noted at the top.

TNAADO Inc., Privacy Officer
1 Dundas Street West, Suite 2500
Toronto, Ontario, Canada M5G 1Z3
Email: privacy@tnaado.ca